Pet Supplies Plus Negative Reviews

You’ll receive a receipt for your order via email. You’ll be notified by one of our team members if a product in your order is out of stock. If available, we’ll offer a substitute item in place of that item.

Online orders are handpicked by a team member at the local store you selected. You will be notified by one of our team members if a product in your order is out of stock. When checking out online, you have the option to let us know that someone other than yourself will be picking up your order.

Pet Supplies Plus typically allows returns within 30 days, though the exact return policy varies by location. If you don’t have your receipt, the store may accept your return without it or may be able to look up your purchase, particularly if you’re a Preferred Pet Club member. For more details of the Pet Supplies Plus return policy, see below. You will earn points with every purchase, plus look for fun ways to earn bonus points like taking a poll, watching a video or checking out an article all on your Member Dashboard.

They insisted on returning it to my debit card. I was not told to expect a delay in the funds being returned to me! Giving them 5 days then I am contacting BBB and make complaint at local police department.I will just choose to do business at Petco. After purchasing ella gross instagram some fish at Pet Supplies Plus, I found a slip stapled to my reciept stating that if a fish died, I could bring it back within 7 days for a refund. You must bring in a sample of your tank water, to be tested. If your results are good, they’ll replace your fish.

To view your upcoming appointments, login to your Pet Supplies Plus account. Then, click on the “My Grooming Salon” link. You will be able to view upcoming and previous appointments for your dog. Yes, to view your upcoming appointments, loginto your Pet Supplies Plus account. To book an appointment online log in to your Pet Supplies Plus account. Then click the My Grooming Salon link and the Schedule Appointment button.

In the instance that there is no substitute available, your order will be updated, and your card will be charged accordingly. We recommend ordering products like food, treats and cat litter monthly. If you realize you need a product more or less often, you can always adjust your Autoship schedule to fit you pet’s needs.

Aeolus- Allproducts manufactured by Aeolus are considered a final sale and returns are not accepted. The item must be returned in NEW and Resalable condition, or thecondition that it was received. We contacted stores in Kentucky, Michigan, and Texas for more details about what to expect when making a return at Pet Supplies Plus. However, keep in mind that you may want to contact your local store for the specifics of its policy. We are unable to locate the exact address you entered for delivery. Please update the address, or if the address is entered correctly, provide any special instructions during checkout that may help the driver locate the delivery location.

When your order is ready for Curbside Pickup, you’ll receive a second email notification. If you haven’t received an email within one hour of placing your order, please call your store for assistance. Most orders will be ready for Curbside Pickup within an hour of placing the order. Once your order is ready to be picked up, you’ll be notified by your local store via email. The coupon expires 60 days after the date of issue. When you log in to Rewards for the first time, you will be presented with Terms and Conditions.

PetSmart offers a “no-hassle” return policy for dissatisfied customers. Regardless of whether you mistakenly purchased the wrong item or your pet simply would not eat the pet food, PetSmart will refund your purchase. Return your pet food item to a PetSmart store or mail it in for a refund. This review is related to the rewards program that is offered for all members of Pet Supplies Plus. I’m a member since 2018 and the rewards program has not been honored. I supposed to receive a free bag of dog’s food for each 10 bags purchased but so far I have received 0 bags.

Owens Products – There will be up to a 40% restocking fee, plus the cost of return shipping.Additional amount may be deducted for damaged items. Kittywalk – Due to safety, health, and liability reasons, Kittywalk products will only be accepted in completely unused and unassembled conditions, with the packaging undamaged. Return of completely unused Kittywalk items are subject to a 15% restocking fee.

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